Investigate the eco-systems that surround ING’s clients in healthcare and elderly care to further map out how these eco-systems drive innovations that can benefit and empower the institutes operating in this eco-system.

The Project

The Project

The department of ING involved is Public & Health Care, situated in Amsterdam. Our clients in these particular sectors/domains are forced to innovate in order to keep their financial and organisational performances in line. We expect that these innovations will be developed in the surrounding eco-systems of our clients. Which eco-systems do surround our clients at this moment and which eco-systems are expected to surround them in the next years?

The playing field of companies and institutions which are developing and implementing innovations (e-Health applications and laborsaving applications/techniques) for three subsectors in Care and Cure (hospitals, elderly care and recovery care) is broad and not logically ordered, according to both ING and MUMC+.

MUMC+ wants to distinguish the promising innovations in order to:

  1. possibly implement these in their medical treatments, and
  2. inform the Care and Cure institutions in the district of MUMC+ about these promising innovations;

ING wants to be part of the eco-system companies/institutions with promising innovations in order to:

  1. empower our clients in their business, and
  2. expand/built up business in this eco-system.

We need the help from motivated PREMIUM students to research and map out the eco-systems that surround our clients in healthcare and elderly care, and investigate how these eco-systems drive innovations that might affect or benefit the players in the field.


In this project, the focus is on “discovering something new”

The Client

The Client

ING is a global bank with a strong European base. Our 54,000 employees serve around 38.4 million customers, corporate clients and financial institutions in over 40 countries. Our purpose is to empower people to stay a step ahead in life and in business. Our products include savings, payments, investments, loans and mortgages in most of our retail markets. For our Wholesale Banking clients we provide specialized lending, tailored corporate finance, debt and equity market solutions, payments & cash management and trade and treasury services. Our shares are listed in Amsterdam, Brussels and New York.

Innovation Lab of Maastricht University Medical Centre+.
MUMC+ is a partnership between Maastricht University Hospital and Maastricht University’s Faculty of Health, Medicine & Life Sciences. We distinguish ourselves nationally and internationally by focusing not only on restoring people to good health but also on helping them stay healthy and improve their health. In addition to tertiary referral care and top clinical patient care, our core tasks are research, education and training, and valorization. Maastricht UMC+ also provides basic healthcare services for the city of Maastricht and environs;

Co-Creator Client

This client might join the team for brainstorm sessions, meetings, and preparatory session. The co-creator is more actively involved in/during the project execution.